2005 Training Courses/Seminar Series

Chairman’s introduction

The basics of strategic planning in libraries
Martin Lewis
Director of Library Services, University of Sheffield

All well-founded institutions rely on corporate planning to achieve their mission and goals. Strategy and operational planning lie at the heart of how libraries should organise themselves and what they should be delivering. A library’s strategic plan should be closely linked to the strategic plan of the central bank itself. Staff appraisal, budget setting, and the identification of objectives should likewise fall under the remit of the strategic plan. Martin Lewis will show the group how to undertake strategic planning and offer some models of good practice.

Breakout groups
Reporting back

From information to knowledge management
Shane Godbolt
NHS Clinical Governance Support Team

David Gurteen
Gurteen Knowledge

In 2001 Angela Abell and Nigel Oxbrow published a thought-provoking book, Competing with knowledge, which looked at the role of the information professional in the knowledge management (KM) age. It was the first coherent exposition of a changing world which considered where information professionals might fit and how employers might best use their information management and exploitation skills creatively to add value within their organisations. This raised our awareness as a profession of the need to change and equip ourselves with the skills, behaviour and attitudes necessary to impact positively on our organisations. The presenters of this session will look at the key concepts in the ever-evolving discipline of knowledge management. It has been said that KM is 70% people, 20% process and 10% IT. The right culture is thus crucial if KM is to flourish.

The session will aim to increase delegates’ understanding of the basic concepts of KM (e.g. knowledge sharing, capture, creation and utilisation). You will hear about some of the key tools and techniques, and in the practical session have an opportunity to think about how librarians can contribute their expertise in a changing environment which challenges individuals, professions and functions alike.

Breakout groups
Reporting back

Adding value in libraries
Frank Ryan
Manager of the Business Information Centre, European Bank for Reconstruction and Development

All libraries need to justify their existence to their senior managers. In the past this was not usually the case, but today budget pressures and the need to deliver high-quality services any time, any place, anywhere mean that libraries, like any other department in a central bank, need to add value to the corporate life of the institution. Frank Ryan, of the European Bank for Reconstruction and Development, has developed ways of assessing the value that libraries add to their parent organisation and he will share his views with the group.

Breakout groups
Reporting back

The future of scholarly publishing
Paul Ayris
Member of the Board of LIBER and Chair, LIBER Access Division

The scholarly communications debate is a new feature of the global information landscape. New technologies make possible new ways of accessing, and disseminating, research outputs and information. Dr Ayris will look particularly at the open access movement and illustrate the use of two modes of open access dissemination: open access journals and open archive repositories. Dr Ayris will conclude by drawing out the significance of these developments for central bank libraries.



Autumn 2005 Training Courses/Seminar Series

	The Library Service of the Future for Central Banks and Regulatory Agencies 3-day intensive residential programme, 4 September - 7 September 2005 Venue: Christ's College, Cambridge Course Director: Dr Paul Ayris,Director of Library Services, University College Londonn

	Dear Delegate, THE FUTURE OF SERVICE DELIVERY FOR LIBRARIES IN CENTRAL BANKS/REGULATORY AGENCIES Librarians from all over the world attend the courses organized by Central Bank Publications for librarians and information workers. There are good reasons for this. There is simply no other meeting which covers such a wide range of current trends and topics. The benefits to delegates are clear. The course allows delegates to keep up with the very latest developments and upcoming trends in library management. Delegates are challenged to consider afresh the way their organization offers library and information services, looking at both the policy and operational demands on central bank library and information services. A leading theme of this year’s course is the application of fast-changing information technology to central bank libraries. The talks and practical exercises will be given and co-ordinated by leading library and information practitioners from both higher education and special libraries. There will be ample opportunity to work in small teams, to compare and contrast experiences with your colleagues, and to make presentations yourself on the work of your library and information unit. One particularly important risk will receive special attention. This arises from the fact that historical volatility may be a very poor guide to risks, especially when low measured volatility is a reflection of a particular policy environment. At a time when interest rates/inflation are historically low in many countries, central banks cannot rely on this continuing. How should they prepare their own balance sheet for an upturn in the interest rate cycle? Yours sincerely, Dr Paul Ayris Director of Library Services, UCL

	Sunday 4th SEPTEMBER
	Reception Drinks and Welcoming Dinner

	Monday 5th September
	Chairman’s introduction The basics of strategic planning in libraries Martin Lewis Director of Library Services, University of Sheffield All well-founded institutions rely on corporate planning to achieve their mission and goals. Strategy and operational planning lie at the heart of how libraries should organise themselves and what they should be delivering. A library’s strategic plan should be closely linked to the strategic plan of the central bank itself. Staff appraisal, budget setting, and the identification of objectives should likewise fall under the remit of the strategic plan. Martin Lewis will show the group how to undertake strategic planning and offer some models of good practice. Breakout groups Reporting back From information to knowledge management Shane Godbolt NHS Clinical Governance Support Team David Gurteen Gurteen Knowledge In 2001 Angela Abell and Nigel Oxbrow published a thought-provoking book, Competing with knowledge, which looked at the role of the information professional in the knowledge management (KM) age. It was the first coherent exposition of a changing world which considered where information professionals might fit and how employers might best use their information management and exploitation skills creatively to add value within their organisations. This raised our awareness as a profession of the need to change and equip ourselves with the skills, behaviour and attitudes necessary to impact positively on our organisations. The presenters of this session will look at the key concepts in the ever-evolving discipline of knowledge management. It has been said that KM is 70% people, 20% process and 10% IT. The right culture is thus crucial if KM is to flourish. The session will aim to increase delegates’ understanding of the basic concepts of KM (e.g. knowledge sharing, capture, creation and utilisation). You will hear about some of the key tools and techniques, and in the practical session have an opportunity to think about how librarians can contribute their expertise in a changing environment which challenges individuals, professions and functions alike. Breakout groups Reporting back Adding value in libraries Frank Ryan Manager of the Business Information Centre, European Bank for Reconstruction and Development All libraries need to justify their existence to their senior managers. In the past this was not usually the case, but today budget pressures and the need to deliver high-quality services any time, any place, anywhere mean that libraries, like any other department in a central bank, need to add value to the corporate life of the institution. Frank Ryan, of the European Bank for Reconstruction and Development, has developed ways of assessing the value that libraries add to their parent organisation and he will share his views with the group. Breakout groups Reporting back The future of scholarly publishing Paul Ayris Member of the Board of LIBER and Chair, LIBER Access Division The scholarly communications debate is a new feature of the global information landscape. New technologies make possible new ways of accessing, and disseminating, research outputs and information. Dr Ayris will look particularly at the open access movement and illustrate the use of two modes of open access dissemination: open access journals and open archive repositories. Dr Ayris will conclude by drawing out the significance of these developments for central bank libraries.

	Tuesday 6th September
	Recent developments in IT for libraries Margaret Flett Assistant Librarian, UCL Library Services The aim of this session is to identify recent trends in the deployment of information technology in libraries. Margaret Flett will cover innovative uses of library management systems and then consider new developments in the world of information systems provision – such as tools to link bibliographic citations to the most appropriate copy and portal/gateway developments to present a completely new view of the role and purpose of library and information services. Breakout groups Reporting back Running a special library Alison Sproston Deputy Librarian, The London Library Special libraries, like those in central banks,are unique. They have been established to serve the specialist needs of their users. They are usually very close to the people they serve, who have a very high regard for the stock and services which the library can offer. However, special libraries are sometimes not seen as the most important department in their parent organisation and it can be difficult for the library’s voice to be heard. Alison Sproston will talk about the joys and challenges of managing a special library in London, and share her views on special libraries with the group. Breakout groups Reporting back Visits to Cambridge libraries 1st central bank librarians annual meeting Chaired by Emmanuel Cachia Deputy Librarian, Central Bank of Malta Library, and Chairperson of the Cambridge Group

	Wednesday 7th September
	Marketing your library with information skills training programmes Catharine Tunis Research Library at the Board of Governors of the Federal Reserve System, Washington, DC The central bank library can increase its value to the organisation by promoting the librarian’s expertise in information retrieval. Using examples from her experience at the Federal Reserve Board, the speaker will give tips on planning, designing and publicising a series of training programmes geared to the needs of your library users. A successful marketing campaign to advertise these workshops will increase the visibility of the library. The training sessions themselves will give the user community a new respect for the librarian as an information expert and research colleague. Breakout groups Reporting back Possibilities for library collaboration A group discussion facilitated by Robert Hall Chair of the M25 Consortium of Higher Education Libraries The purpose of this joint session will be to explore in depth the possibilities for consortial working in central bank libraries across the world. The scene will be set by Robert Hall, Chair of the M25 Consortium of Higher Education Libraries in the UK, who will describe the nature of that consortium, its workplan and the challenges of keeping over 40 libraries together in their joint work. Robert will then facilitate a discussion of the possibilities for international collaboration amongst central bank libraries. Breakout groups Reporting back Drawing together the threads Dr Paul Ayris Course Director



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